Thank you for choosing Ratlami Sev Bhandar! Below is our Shipping and Delivery Policy, which outlines how we handle the shipping of your orders and delivery timelines.
1. Shipping Information
1.1. Shipping Locations
We currently ship to India and are expanding our shipping areas regularly. If you do not see your location listed, please contact us at rsbporwal@gmail.com to inquire about shipping options.
1.2. Processing Time
All orders are processed within 0-7 business days of receipt. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.
1.3. Shipping Methods
We offer standard shipping method to meet your needs:
Standard Shipping: Estimated delivery within 0 to 7 business days.
Shipping methods and delivery times may vary based on your location and the availability of products.
1.4. Shipping Costs
Shipping costs are calculated based on the destination and weight of the package. You will see the shipping cost at checkout before completing your purchase.
2. Delivery
2.1. Delivery Timeframes
Estimated delivery times are provided at checkout. These are estimates and actual delivery times may vary due to factors such as weather conditions, shipping carrier delays, or high order volumes.
2.2. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can also track your order by logging into your account on our website.
2.3. Delivery Issues
If you experience any issues with your delivery, such as missing or damaged items, please contact our customer service team at rsbporwal@gmail.com or 9201960903 within 3 days of receiving your order. We will work with you to resolve the issue promptly.
2.4. Lost or Stolen Packages
Ratlami Sev Bhandar is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. Please ensure that the shipping address provided is accurate and secure.
3. Shipping Restrictions
3.1. International Shipping
For international orders, customs fees, taxes, or import duties may apply, and these are the responsibility of the customer. Please check with your local customs office for details on potential additional charges.
4. Contact Us
If you have any questions or concerns regarding shipping or delivery, please reach out to our customer service team:
Email: rsbporwal@gmail.com
Phone: 9201960903
Address: 21,22, Station Road , Ratlam (MP) India
We are committed to providing you with a smooth and satisfactory shopping experience and will do our best to address any shipping and delivery inquiries promptly.
Thank you for shopping with Ratlami Sev Bhandar!